Our Team

Leadership Team —

Arvind Kothapalli

CO-CEO / Founder

Arvind, a UK Chartered Certified Accountant, based in Pune (India), co-founded Turnaround in 2005.

He spent a significant amount of time in California to gather extensive knowledge of US health care and med-legal industries, particularly in California workers compensation, shadowing attorneys at court, and documenting various processes and systems for both attorneys and medical providers. He created an expert core team in India via in-depth training, knowledge transfer and continuous learning. Arvind’s portfolio includes overall operations, quality control, client relations, and business development.

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Arvind Kothapalli

CO-CEO / Founder

Mike Turner

CO-CEO / Founder

Mike is a UK Chartered Accountant, US Certified Public Accountant and a Certified Financial Analyst.

He co-founded Turnaround in 2005. His business background of 30 years spans the globe, and it includes auditing, real estate, financial training and consulting, bridging different cultures with a get-it-done problem solving attitude. Mike is a visionary entrepreneur as he drives Turnaround’s business strategies, marketing and co-manages operations. As an extreme critical thinker, he is continually challenging the bounds to help the company become a better place for its staff and clients

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Mike Turner

CO-CEO / Founder

Juhi Kamble

General Manager

Working directly with US attorneys, medical providers and billing companies since 2012, Juhi has developed a vast knowledge base of California workers compensation.

Along with Arvind, she has built from the ground up Turnaround’s attorney support services. Juhi has a keen eye to identify problems before they arise. This enables her to coach and train team members in the complexities of the industry and monitor staff productivity standards, ensuring top-notch quality delivery.

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Juhi Kamble

General Manager

Sudha Nair

Assistant Manager

Sudha has been with Turnaround since 2014 and has worked solely with California workers compensation attorney support services.

Her responsibility is to manage the team leads and help train their staff members, while she spends a significant amount of time in monitoring quality control. Sudha’s core areas of expertise include petitions, scheduling appointments and depositions for injured workers, filing applications for social security benefits, requesting medical records and other key attorney practice areas.

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Sudha Nair

Assistant Manager

Santosh Tirkhunde

Assistant Manager

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Santosh Tirkhunde

Assistant Manager

Anurag Mishra

Quality & Compliance Manager

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Anurag Mishra

Quality & Compliance Manager

Vaibhav Surve

Process Manager

Vaibhav is a seasoned professional in Revenue Cycle Management, with a master’s degree in Operations and Project Management, and certified in Total Quality Management.

Being in this industry since 2010, he has hands-on experience and an excellent knowledge of pre-authorization, eligibility and benefits verification, claim billing, clearinghouse rejection, AR management, core denial analysis, strong appeal follow-up process, and payment negotiation skills. Vaibhav’s focus is delivering timely, high quality client reports and a clean claim ratio to shorten the cash collection cycle.

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Vaibhav Surve

Process Manager

Madan Khatri

Process Manager

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Madan Khatri

Process Manager