Intro

Our People Make Us Exceptional

Turnaround International is a Pune, India-based organization offering world-class medical and legal support services plus revenue cycle management expertise. From worker's compensation to private insurance, we provide a full suite of assistance designed to help doctors, attorneys, clinics/hospitals, billing companies, copy services, and med-legal investors maximize their operations in the US with an integrated staff extension base from India.

Our methodical approach includes process documentation as well as personnel training guided by regular visits from clients onsite in the US for seamless transition of both simple tasks and more complicated processes that are necessary for success. We free up our client's expensive US-based resources and are a key enabler in helping position our clients for growth.

200+

IN-HOUSE ROCK STARS

3+

IN-MARKET LINGUISTS

1+

COUNTRIES SERVED

Founded in 2005

17+

YEARS OF INDEPENDENCE

About Us

Local Presence, Global Scale

Turnaround International's routine back office operations are carried out in India, assisting our clients to focus more on consulting, client relations, marketing, increasing their client portfolio, and other profit-generating activities.

Excellence in performance, our team of diverse professionals and multicultural backgrounds is here to help you elevate your business around the clock with quality service and global expertise. Not only do we bridge any operational gaps, we go above and beyond by meeting all customer expectations - including those set forth by HIPAA! And because safety and data protection are also a top priority, our state-of-the-art technology ensures that everything is secure for a worry free experience. Let us handle your problem areas in order to give your business the competitive edge it deserves!

Our Team

Leadership Team

Arvind Kothapalli
Arvind Kothapalli

CO-CEO / FOUNDER

Arvind, a UK Chartered Certified Accountant, based in Pune (India), Co-Founded Turnaround in 2005.

Juhi Kamble
Juhi Kamble

GENERAL MANAGER

Juhi has been with Turnaround since 2014 and has worked solely with California Workers Compensation Attorney Support Services.

Anurag Mishra
Anurag Mishra

GENERAL MANAGER

Anurag began his career as a Collector in California Workers Compensation in 2015. He has developed extensive knowledge of the documents, and how to read, assess, and action them.

Madan Khatri
Madan Khatri

PROCESS MANAGER

Madan has been with Turnaround since 2013 and has worked with California Workers Compensation for over 9 years. He works with Copy Service Centers, Doctors and Labs.

Madan Khatri
Arshad Mulani

PROCESS MANAGER

Arshad Mulani has been an integral part of Turnaround since 2017. He works with Live Support Task, along with Doctor, Attorneys and Data Management.

Sudha Nair
Sudha Nair

ASSISTANT MANAGER

Sudha has been with Turnaround since 2014 and has worked solely with California Workers Compensation Attorney Support Services.

Santosh Tirkhunde
Santosh Tirkhunde

ASSISTANT MANAGER

Santosh Tirkhunde has been with Turnaround as a Team Lead since 2012. He is a Computer Science graduate and specializes in California Workers Compensation Lien Collection, Claim Verification, Mailroom attachment and Sending Appeals or SBR's.

Vaibhav Surve
Vaibhav Surve

PROCESS MANAGER

Vaibhav is a Seasoned Professional in Revenue Cycle Management, with a Master’s degree in Operations and Project Management, and Certified in Total Quality Management.